Privacy Policy Privacy Policy Collection of Personal Information Privacy Policy COOPLAY ENTERTAINMENT TECH LIMITED (hereinafter referred to as "COOPLAY") values your personal information and abides by relevant laws such as the Personal Information Protection Act and the Information and Communication Network Use Promotion and Information Protection Act . Through the personal information processing policy, KUFAN will inform you of the purposes and methods of using the personal information you provide, and what measures are being taken to protect your personal information. The order of these Privacy Principles is as follows. Article 1 Personal information items to be collected and collection methods. Article 2 Purpose of collection and use of personal information. Article 3 Sharing and provision of collected personal information. Article 4 Period of storage and use of personal information. Article 5 Personal information destruction procedures and methods. Article 6 How to request deletion of personal data. Article 7 Technical/Administrative Protection Measures for Personal Information. Article 8 Personal information managers and competent authorities. Article 9 Youth protection activities. Article 10 Notification obligations. Article 1 Personal information items to be collected and collection methods. COOPLAY collects the personal information of members in the following ways in order to provide services smoothly, consult customers and conduct various statistics. 1. Collect projects Game usage records, access logs, payment records (product IDs purchased by members, product prices, market order numbers, etc.), game version, terminal information (model name, operating system type and version, etc.), service usage information when users register Entered ID (account), SNS account name, entered email and phone number for 1:1 inquiry 2. Collection method Customer Support 1:1 Inquiries, Written, Fax, Phone, Email, Incident Requests, Delivery Requests Partner offers Create an information collection tool through an account Article 2 Purpose of collection and use of personal information. COOPLAY uses the collected personal information of members for the following purposes, and please do not use or use the information outside the scope without the user's consent. However, if the user agrees in advance to disclose personal information in accordance with relevant laws and regulations or in accordance with the information provision request of the investigation agency, the information will be disclosed to the outside world. 1) Types and purposes of use of personal information collected when registering as a member Type: ID (account), SNS account name, phone number Purpose: Member registration, customer consultation and event information, notification and sanctions for bad members. 2) Types and purposes of personal information collected when using the app and games Type: Terminal information (model name, operating system type and version, etc.), game usage and access logs, game version Purpose: management of membership service usage history, development of new services, provision of services and advertisements based on statistical characteristics, service confirmation, event participation opportunities, identification of access frequency, customer service usage statistics, and restrictions on the use of bad users, etc. 3) Types and purposes of personal information collected when using paid services Type: payment record (item ID purchased by member, item price, market order number) Payment history management and response to customer inquiries Article 3 Sharing and provision of collected personal information. COOPLAY uses members' personal information within the scope of this policy notice and will not provide it to the outside. However, the following exceptions are made. 1) In accordance with the provisions of relevant laws, such as the Basic Telecommunications Law and the Telecommunications Business Law, or if the investigation agency is required to conduct an investigation in accordance with the procedures and methods prescribed by law, 2) When required for statistical writing, academic research or market research, and when dealing with and providing specific people Article 4 Period of storage and use of personal information. COOPLAY will store the user's personal information after registration until exit. When a user withdraws from membership, the user's personal information will be destroyed immediately. In addition, personal information that needs to be retained in accordance with relevant laws and regulations will be retained for a certain period of time as follows. However, once the purpose of collection is achieved, information not specified in the relevant laws will be destroyed. 1) Items of personal information held - We reserve all collections specified in Section 1 of this Privacy Policy. 2) Reasons for information storage If it is necessary to keep it in accordance with the provisions of the Commercial Law, the Consumer Protection Law in Electronic Commerce and other relevant laws, the company will retain the member information for a specific period of time stipulated by the relevant laws. In this case, the retention period is as follows. (1) Contract or subscription withdrawal record - "Consumer Protection Law on Electronic Commerce, etc.", validity period: 5 years (2) Records of payment and supply of goods - "Consumer Protection Law on Electronic Commerce, etc.", validity period: 5 years (3) Consumer complaints or dispute resolution records - Consumer Protection Act on Electronic Commerce, etc., retention period: 3 years (4) Access records - Communications Secret Protection Act, retention period: 3 months (5) Identification records - Act on Promotion of Information and Communication Use and Information Protection, retention period: 6 months Article 5 Description of the third party SDK related privacy rights: Our products or services may access third-party plug-ins, link to third-party websites, or allow you to share part of our products or services to third-party websites or applications (the above third parties are collectively referred to as "independent third parties"). Unlike the previous situation where you use a third-party account to log in to our products or services, we will not share your personal information provided to us with an independent third party under this condition, but the independent third party may separately collect, use, store and share your personal information. Please be aware that under such circumstances, the independent third party's independent collection, use, storage and sharing of your personal information will be governed by the independent third party's own privacy policy rather than this privacy policy. Please read these privacy policies carefully. If you have questions about them, you can choose not to use the services or functions provided by independent third parties. We will not assume any responsibility for the collection, use, storage and sharing of your personal data by an independent third party and its consequences. The list of independent third parties we access, as well as the information collected by the independent third parties, the licensing rights opened and the related purposes are as follows: SDK name: MobTech ShareSDK Scenario description: Give social sharing ability to apps Types of personal information collected: system operation information, network status information, iOS advertising identifier (IDFA), international mobile device identifier (IMEI), anonymous device identifier (OAID), international mobile subscriber identifier (IMSI), application list information, base station information, social platform OpenID, geographical location Name of the third party organization: Shanghai Youkun Information Technology Co., Ltd Purpose or purpose: social sharing, third-party login Is it necessary: Yes Encrypted data transmission: Yes Third party privacy policy link: www.mob.com/about/policy Article 6 Personal information destruction procedures and methods. In principle, when a user withdraws from membership or achieves the purpose of collecting and using personal information, the user's personal information will be destroyed immediately. The company's personal information destruction procedures and methods are as follows: 1. Destroy the program 1) After the purpose is achieved, the information entered by the user for service subscription, etc. will be transferred to a separate DB and stored for a period of time, and then according to internal policies and other relevant laws for reasons of information protection (referring to retention and use periods) destroy it. 2) Unless required by law, personal information is retained for other purposes only. 2. Destruction method 1) Shredding or incineration will destroy personal information printed on paper. 2) Delete personal information stored in the form of electronic files using technical methods that cannot be copied and recorded. Article 7 How to request deletion of personal data. This game software respects your wishes for data deletion very much. You can delete your account and data by doing the following: 1. Open the game app and find the delete account function in the lower left corner of the login interface 2. A pop-up prompt will delete the account and cannot be recovered. Do you really want to delete? Click twice to confirm 3. In the pop-up box, enter three times to delete the account 4. Click OK to permanently delete your account and all related in-game data, which cannot be retrieved again. Article 8 Technical/Administrative Protection Measures for Personal Information. 1) COOPLAY restricts members' access to personal information to a minimum number of people who are receiving training on personal information management. Those who belong to that are as follows. - People who conduct marketing business directly to members - Personnel who perform personal information management tasks, such as personal information inquiry processing department and person in charge - Those who inevitably use personal information for other business purposes 2) Management measures to prevent hacking, etc. - We are making every effort to protect technical systems so that personal information can be securely transmitted and stored on the Internet through encrypted communications. 3) Member's personal information management and responsibility -COOPLAY is not responsible for the negligence or negligence of the members, and the members must manage their personal information securely to protect their personal information and be responsible for it. Article 9 Personal information managers and personal information authorities. Due to the protection of personal information by COOPLAY, in the event of an accident, the personal information management department will take full responsibility instead of notifying members. However, despite taking technical supplementary measures, KUFAN cannot deal with any problems caused by negligence of information, infringement or leakage of personal information caused by user's negligence due to network risks (such as hackers). In order to protect your personal information and handle complaints related to personal information, COOPLAY appoints the person in charge of personal information management and the person in charge of personal information management as follows: 1) Personal information administrator Affiliation: Game business team leader Name:JCAK LIU Email: wongyeefeioscar@gmail.com 2) Personal information administrator Affiliation: Game business team leader Name:JCAK LIU Email: wongyeefeioscar@gmail.com Article 10 Youth protection activities. COOPLAY has formulated and implemented a youth protection policy in accordance with relevant laws to prevent young people under the age of 19 from accessing harmful information, in order to protect young people from all kinds of harmful information. In addition, KUFAN engages in the following activities to severely punish those obscene, illegal, harmful information, immoral and anti-social behaviors that hinder the healthy growth of youth. 1. Establish a youth protection program to protect youth from harmful information - COOPLAY prepare and use separate authentication devices for media products harmful to young people to prevent unrestricted exposure of young people to harmful information and take precautions to prevent harmful information from being exposed to young people. 2. Limit youth access to harmful youth information and management measures -COOPLAY provides education on youth protection-related laws and sanctions standards, how to deal with harmful information, and how to report violations for information and communications workers. 3. Youth protection education for information and communication workers from information harmful to youth COOPLAY educates youth protection administrators and service managers on a variety of youth protection related laws and sanctions standards, how to handle harmful information, and how to report violations. 4. Consultation and grievance processing due to information harmful to young people COOPLAY employs experts to counsel teens and handle grievances arising from harmful information to prevent damage from spreading. Users may request damage counseling and grievances by phone or email by referring to the "6. Youth Protection Officers and Responsible Persons, Names and Contact Information" section below. 5. Other things necessary to protect youth from harmful youth information In response, COOPLAY is involved in a joint effort by internet companies to protect youth. 1) Internet Youth Protection Code of Business Ethics 2) Code of practice for Internet companies to protect young people 6. Relevant person in charge of youth protection policy and person in charge 1) Youth Protection Manager Affiliation: Game business team leader Name:JCAK LIU Email: wongyeefeioscar@gmail.com 2) Personal information administrator Affiliation: Game business team leader Name:JCAK LIU Email: wongyeefeioscar@gmail.com Article 11 Notification obligations. When the content of the personal information processing policy is added, deleted or modified, COOPLAY will notify members by notice at least 10 days in advance. This Privacy Policy will take effect on January 1, 2024.